Pannier Bag SR100
Our Customer Experience team is here to answer all of your questions.
Hours: 6PM - 3AM PST from Mon - Fri
Email:service@crazybirdbike.com
Pannier Bag SR100
1.MULTIPLE COMPARTMENTS & EXTENSIBLE DOUBLE SIDE POCKETS: 13L Maximum capacity bike trunk bag main compartment with a removable board, and some inside pockets to help with a bit of organization for small things. Fold-out pockets on each side for expanded capacity to hold a lot of side items and incidentals.
2.STABLE CONSTRUCTION & PROTECTION: Thicken foam pad fills the inside bottom and sides of the trunk bag for holding its shape and protecting your items. It will not collapse to one side or the other even if nothing is in it
3.PORTABLE: Package with the rain cover and the carry strap. You will want to take this trunk bag with you if you go on a stroll and don't need to worry about it being stolen. The water bottle holder with adjustable drawstring design are helpful for avoiding the water bottle fall out on a bumpy ride
4.REFLECTIVE STRAPS & COMPATIBLE WITH TAILLIGHT FOR SAFETY: Reflective straps on the bike luggage bag provides good visibility, the strap at the back for attaching rear light. You'll want to add some reflective items to ensure your safety if you're a night rider
5.EASY TO ATTACH & STAYS IN PLACE: 2 straps on the front of the rack, the 2 long straps going across the rack as well as 2 fixed buckle, it's fastened securely to the rack and doesn't shift. Bike rack bag fits for any racks, such as fat bikes, e-bikes and other commuter bikes.
Shipping policy
Our goal is to offer you the best shipping options, no matter where you live.The total time is the sum of the processing time and the shipping time.
Processing time: the time between when you place an order and when we ship it.
Shipping time: the time between when your order has been shipped and delivered to you.
Shipping carrier: Dachser/DPD/Fedex
Shipping time: Due to high order volumes, shipment handling time may take 2-3 days, Business days refer to Monday~Friday(excluded holidays and weekends). another 5-7 days for the order to arrive at your door.
Shipping fee: Free shipping whole store
Shipping from: EU Local warehouses
Shipping area: the EU only. Any other question, please contact us at service@crazybirdbike.com
Return
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Instruction: To start a return, you can contact us at service@crazybirdbike.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. crazybirdbike is not responsible for the shipping cost of the package returned by the customers themselves.
Restocking Fee: you are subject to €200 per bike restocking fee.
Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping. We cannot guarantee that we will receive the item you are attempting to return.
Returns are not allowed after 14 days of the delivery date: To be eligible for a return, your item must be in the same condition that you received it, unworn, unused or the ebike must have less than ten (10) miles on the odometer, it and must include all items that were inside the box (charger, keys, hardware, etc.), and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Return Address: Contact us to get detailed return address
You can always contact us for any return question at service@crazybirdbike.com
NON-RETURNABLE ITEMS INCLUDE, BUT ARE NOT LIMITED TO:
1. Product from Unauthorized Reseller
2. The damage is caused by human
3. Special order
4. sale items or gift cards
Exchange for new model(Only for Non-quality Products)
This term is only for the unworn, and the ebike must have less than ten (10) miles on the odometer.